Current turnaround time is approx. 2-3 business days depending on order volumes. Ship by date is located on your order receipt. If your in doubt just send us a convo. In a rush send us a convo and we'll do our best to get your order out asap for you.
Shipping estimates are located on your order, they are not guaranteed delivery dates. Mail is still being delayed from time to time out of our control. We cannot issue refunds on delayed mail, we are so sorry.

Yes, of course, as long as it's from our party favor section. If it's not, just send us a convo to be sure we have the qty. you need.

Sometimes you just need an order rushed. Please just send us a convo prior to purchasing to ensure we can get your order out for you. We can typically get your order out in 24-48 hours.

We can customize and personalize pretty much any of our hair tie collections, party favors. In fact, I love custom requests. I think it's what makes Etsy so awesome. So, send me your requests via email or Etsy convo and let's get something special created just for you.
Custom card designs require you to purchase the "customize my cards" listing.

Yes, I sell wholesale. I love working with retail, online boutiques as well as yoga studios, hair salons, etc. Are you in charge of a special event, a wedding planner? I can customize favors for your event at a wholesale discount for large orders. Just send me a convo and we can get working on something for you.

If your package becomes delayed or lost in the mail, we will do our best to assist you in locating the package. We aren’t responsible for lost mail by USPS. If you’d like to add insurance to your shipping, just let us know. Packages that show as delivered to your shipping address are not our responsibility. Please check with your local post office for the package, a neighbor, building manager, mail room, etc. We will do what we can to help, but are limited when the package is marked delivered.